Early-warning alerts
Dispute signals surfaced before they become chargebacks — refund proactively and keep the fee.
Stop losing revenue twice.
Automated evidence packs
Order data, delivery proof, and communication logs assembled into compelling representments automatically.
Win-rate analytics
See dispute outcomes by reason code, card network, and product line — and fix the root causes.
Reason-code intelligence
Classification that routes each dispute down the right playbook, not a generic template.
Gateway integrations
Connects to your payment gateways and order systems — evidence flows without manual export.
Audit-ready records
Every dispute, decision, and submission logged end to end for finance and compliance review.
How ChargebackZero works.
Step 01
Detect
Alerts and dispute feeds from card networks and gateways land in one queue, classified by reason code.
Step 02
Respond
Evidence packs are assembled automatically from your order and delivery data; your team approves and submits.
Step 03
Prevent
Analytics identify the products, flows, and customers driving disputes — so the next chargeback never happens.
Frequently asked questions.
Which payment providers does it work with?
Major gateways and processors via API integration; the onboarding audit confirms coverage for your specific stack.
How much revenue can we expect to recover?
Merchants typically see meaningful recovery within the first quarter — the analytics dashboard tracks savings against fees from day one.
Does it replace our fraud tool?
No — it complements fraud prevention by handling the dispute lifecycle: alerts, evidence, representment, and root-cause analytics.
Is it suitable for small merchants?
Yes — pricing scales with dispute volume, and automation matters most when there is no dedicated disputes team.